Zoom
Video conferencing and online meetings
About Zoom
Zoom is video conferencing with the reliability record that made it a default. Meetings, webinars, recording with transcription, and an AI companion that summarises calls and extracts action items.
We list it because it's the lowest-friction option for external calls. Whatever a client uses internally, they can join a Zoom link without installing anything unfamiliar or debugging permissions for the first ten minutes.
Google Meet is free with Workspace and entirely browser-based, which removes the install step altogether — the better default for internal calls. Microsoft Teams is the enterprise answer where the organisation already runs Microsoft. Around and Butter are built for the meetings where interaction matters more than broadcast. Slack huddles cover the quick internal conversation that never needed a calendar invite. The realistic view is that video call quality has converged; the deciding factors now are which link your guest can open without friction, and whose recording and summary features you actually use.
Try Zoom yourself.
Open the site in a new tab. No signup required from us.
Zoom alternatives
Other Communication tools we use alongside Zoom.
Slack
Team messaging and collaboration platform
View toolLoom
Async video messaging for work
View toolVonage
Cloud communications platform — SMS, voice, video, WhatsApp, and email APIs for embedding messaging and calls into apps, with AI-powered contact centre and conversation analytics.
View toolQuo
Shared business phone and inbox — one number for calls, texts, and customer conversations across your team, with routing and after-hours coverage so you never miss an opportunity.
View tool
Frequently asked questions
- What is Zoom?
- Video conferencing and online meetings Zoom is video conferencing with the reliability record that made it a default. Meetings, webinars, recording with transcription, and an AI companion that summarises calls and extracts action items.
- What category does Zoom fall into?
- Zoom is a Communication tool. Replace Works tracks it in the Company Stack, our public catalogue of the AI tools we evaluate and ship with.
- What are the best alternatives to Zoom?
- The closest alternatives we track in the same Communication category are Slack, Loom, Vonage and Quo. All of them are listed in the Replace Works Company Stack with our notes on where each one fits.
- Does Replace Works use Zoom?
- Zoom is listed in our Company Stack as a tool we have evaluated and recommend, but it is not currently in our day-to-day rotation.